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Knowledgebase : Engine
It is vital that you perform a monthly maintenance on your Entities DB. Databases can become fragments and indexes can become out of date, and this can cause slow downs in the performance of the Entities DB. The larger the DB, the more important it is t...
After applying an OS patch to the AD servers (GPO servers), Microsoft has changed how GPO reading occurs. This causes GPOs to not apply correctly. There is a detailed breakdown of the reasons, and effects of this update here: https://blogs.technet.m...
If you get "Access is denied" during setup of AD Sync on a customers remote system, more then likely you have not added the ProviderAgentAdmin to the Domain Admins group.
To add a NameSpace Extension to Ion do the following: * On the ION MANAGEMENT STUDIO server copy your extensions to: C:Program Files (x86)ExtendASPEPSIon Cloud Engine RepositoryNamespace Extensions * Open Ion Management Studio * Expand REPO...
This resolves an issue with the billing system that will block some types of billing. Please copy the attached namespaces to your main Ion management server: C:Program Files (x86)ExtendASPEPSIon Cloud Engine RepositoryNamespacesEntity BillingEntity Bi...
Due to a recent change in our IP scheme, you will need to change the following: Open the following file on the back end engine server(s): C:Program Files (x86)ExtendASPEPSWorkflow Engine Product AuthenticationExtendASP.EPS.ProductAuthentication.Window...
Hi Here are some of the known fixes for 6.0.328 version. ------------------------- Due to a missing file setting for Auditing, the following is required for you to do, only on version 6.0.328 * Go to the engine, and launch the studio. * Expand ...
Many of the roles and functions of the ExtendASP software can be separated out to allow resiliency. There are four main components of the system: Web server (front end), Provisioning Engine (back end), Ion Management Studio, SQL. In the most concise...
These ports are for Ion Cloud Engine communication only, the older 5.0 ports are slightly different. 5600 = General workflow requests (from web UI etc) - this means: * any server with an engine * the web site front end * Engine to Engine (downs...
The following are the uses and purposes of the users we create when first installing Ion 6.0 IonCloudEngineAdmin - The user account used for authentication when connection to the Ion Management Service on port 5605. User account has 0 perms in the syste...
Its very easy and straight forward to move the Entities DB (or the Config db) to a different server or instance. Just take the DB offline and move it as you normally would do. Then you need to change the setting in a few places. For Configuration Data...
Engine The EPS Workflow Engine and Provider Agents use WCF Transport and Message security. This means no clear txt data is sent to our services. This is hard coded and not changeable. All error logs will never show an encrypted field in plain text. An...